Dr. Jerry Wilborn, M.D., F.C.C.P.
National Medical Director of Post-Acute Care
TEAMHealth


“Dennis O’Connor is the Consummate Professional.  I have had the pleasure of working with Dennis when he served as my Project Manager on our Post-Acute Strategic Planning process.  He is a ‘quick study,’ who understands our complex industry.  Dennis understands how to manage milestones, how to facilitate teams, and how to develop Action Plans that keep our employees focused on the task at hand.  He is a great consultant who has added tremendous value to our Company.”


Dan Brooks
UAW Assistant Director
UAW-Ford National Programs Center


“The response to TARGETED TRAINING® has been tremendous. It has become an important component to our successful Standardization process.  Local facilities are energized because TARGETED TRAINING® focuses specifically on Quality issues.  We piloted all the courses, and the feedback was overwhelmingly positive.  People want us to focus on Quality – and TARGETED TRAINING® is the solution to their adult educational needs.”


Betty Shelton
Human Resources Director
The Wellness Plan

 
"Please accept and consider my whole-hearted endorsement of Dennis (DOC) O’Connor and Penny A. Drain as two of the top professional training experts in the health-care industry.  After watching their approach to teaching, and their positive attitude toward our managers and employees, I am convinced that they will positively serve any organization which strives for performance improvement."
 


Manufacturing Skill Standards Council (MSSC)
Independent Assessment Report to UAW-Ford


“TARGETED TRAINING® was highly effective in raising awareness and transferring knowledge about Quality. 
A large majority of workers training under TARGETED TRAINING® are still applying knowledge learned. ”  

“TARGETED TRAINING® created a well-respected quality curriculum…that is comprehensive, targeted to different levels and adaptable to individual plant needs.”


Juanita Quann
UAW Coordinator
Equality & Diversity


“TARGETED TRAINING® is the perfect 'Just-in-Time' educational solution for Equality and Diversity issues in the workplace.  Our members were enthusiastic and passionate about the curriculum when we piloted the Targeted Training® materials last year.  We now have a “library” of different TARGETED TRAINING® modules that address various subjects, such as Discrimination, Prejudice and Bias.  These modules may be accessed immediately by Supervisors and Work Group Leaders, so they can PROACTIVELY address any and all situations that occur at our facilities.  It's been a pleasure to work with Dennis O'Connor on this exciting project.”


Edie M. Reaves
Quality, Operational Excellence & Materials Manager
Hayes Lemmerz International, Inc.
(Former Manager, Ford Motor Company)


“The TARGETED TRAINING® Program provides a new benchmark and innovative approach to training in very succinct single topic lessons designed for short, real time delivery in production environments.   Mr. O’Connor exhibits fantastic facilitation skills and mediation techniques…he is very well organized and always on time to planned targets and milestone."